I want to book in five weeks’ time, why are all the dates greyed out?
To maintain the best possible customer experience, our reservation diaries only run up to 30 days in advance. To guarantee a table beyond this timeframe, we recommend setting a reminder on your phone for (at least) two weeks prior to the date you wish to book.
There’s availability for a table of six but not for a table of two, why?
We have a set number of tables with different capacity. Due to our reservation plan we have to maintain the original numbers. You are more than welcome to join us as a walk-in customer, and we will do our best to find you availability if our reservations are full.
Why do I have to enter my card details? Will I get charged?
As with most venues, we operate a cancellation policy as a precaution to protect revenue against those who do not turn up to their reservations. Our cancellation policy does allow cancellations, however cancelations within 24 hours of the reservation time will incur a charge.
All the dates are greyed out on the calendar. Why can’t I book?
If the date you’re looking to book for is greyed out, this would indicate that we don’t have availability for the group size/date/time that you are currently searching for - we get booked up pretty quick! We recommend trying a different combination of dates and times where possible.
I don’t have a booking, can I just walk in?
Of course! You are more than welcome to join us without a reservation; however we cannot guarantee that we’ll have a table available on your arrival. We do reserve some space for walk-ins, and we will accommodate you as best we can – we also have a waitlist for tables you can join.
I want to book but it’s saying I can only have the table for three hours, can’t I stay all night?
We do accommodate multiple reservations throughout the day which does mean that occasionally, your table will be rebooked, however if you’d like to stay longer, please do drop us an email and we’ll do our best to accommodate.
Are you dog friendly?
100%, we'll even provide a water bowl on arrival for your four-legged friend!